Now Accepting New Patients

Booking a first appointment at our Webber Greens office is straightforward, and we have evening and Saturday times available.
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Starting With a New Dentist

Changing dentist is one of those errands that slides to the bottom of the list, usually because nobody knows quite what it involves. In practice it is short. You tell us a little about your history, we take a careful look, and you leave knowing where you stand and what, if anything, needs doing. Nothing is decided for you in that appointment. If treatment would help, we explain what it is and what it costs before you commit to any of it, and you are free to think it over.
The bright waiting area with natural light at Refresh Dental in West Edmonton

What a First Appointment Involves

A Conversation First

We ask what has brought you in, whether anything has been bothering you, how long since your last visit, and what your previous experiences have been like. Any nervousness is worth mentioning here rather than in the chair.

A Thorough Examination

We check each tooth, your gums, your bite and the soft tissues, and we screen for anything that warrants a closer look. This is also where small problems get caught while they are still small and inexpensive.

Images Where They Help

Some things simply cannot be seen by looking, such as decay between teeth or below an existing filling. We take images when they will change what we recommend, not as a matter of routine.

A Plan, and What It Costs

You leave with a clear picture of your oral health and, if anything needs attention, a written plan with costs attached. Urgent items are separated from things that can reasonably wait.

Booking and What to Bring

You can book online at any hour, or call 780-705-5557 during opening hours and speak to someone. Bring a piece of identification, your insurance details or CDCP member card if you have them, and a list of any medications you take. If you have had dental work elsewhere recently, telling us roughly when and what saves repeating anything unnecessarily. Our later appointments run until 8pm on Tuesdays and Wednesdays and until 7pm on Thursdays, which means a first visit need not cost you a day off work.

New Patient Questions, Answered

Wait times, costs, coverage, and what happens if something needs treating.

Are you taking new patients right now?

Yes. We are accepting new patients at our Webber Greens Drive office, and you do not need a referral to register with us. The quickest way to get a time that suits you is to book online, though you are welcome to call 780-705-5557 and arrange it with someone instead.

What does a first visit cost?

Our fees follow the Alberta Dental Fee Guide. A first appointment is normally an examination, and often images, and we will tell you the cost before we begin. If anything needs treating afterwards, that is quoted separately and nothing proceeds until you have agreed to it.

Will my insurance cover it, and do I have to pay up front?

In most cases you do not pay the full amount up front. We offer direct billing and submit your claim electronically, so you generally settle only the portion your plan does not cover. If you are enrolled in the Canadian Dental Care Plan we are a participating provider and bill Sun Life directly. Bring your details and we will confirm your coverage while you are with us.

I have put off going to the dentist for years. Is that a problem?

It is more common than you might think, and it is not something you will be lectured about. A longer gap sometimes means there is more to discuss, but it rarely means everything has to happen at once. We will tell you what is urgent, what can wait, and in what order we would tackle it, and then let you decide the pace.

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Visit Us in West Edmonton

1018 Webber Greens Drive
Edmonton, AB T5T 4K5

780-705-5557
info@refreshdental.ca

Book an Appointment

Office Hours

Monday9:00 AM – 5:00 PM
Tuesday8:00 AM – 8:00 PM
Wednesday8:00 AM – 8:00 PM
Thursday8:00 AM – 7:00 PM
Friday8:00 AM – 3:00 PM
Saturday9:00 AM – 2:00 PM*
SundayClosed

*Open two Saturdays a month — please call to confirm.

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Call 780-705-5557 Book Online